$39.90 $ 39. Please select your preferred language below: How long do I have guarantee / warranty on my CUBE bike. Apparently Cube are now sending out an XL Demo bike for me to use until they have new one available for me. By using this website you agree to the use of cookies. I really want to run the cable internally but not sure I can. I gave this dropper post 4 stars in lieu of 5 … Live chat Our Services. Is this typically slow? Post-ride service of your dropper post. So, I'm wondering if something like this or this would do the job. Tools required. the folk at oneway bike speak better english than most folk on this forum. NBD!! Links to the full reviews below. Upgraded from new. I know everyone says a Rock Shox Reverb is the thing to have, but I can't afford one, and I don't think I really need a reliable remote dropper post. Bike shop said the bit it screws in to in the frame is goosed and stuck in the frame. Bike isn’t paid for yet in full as it’s bike to work scheme. Sorry, but as has already been said, this is all Dales problem. There's a pre-load suspension adjustment nut, that allows you to dial out most of the sag when you sit down. Any warranty claim relating to the Bosch motor must be processed via the Bosch service scheme. If the end consumer's eBike is intended for commercial use ( e.g. The Cube Internal dropper post offers 100mm of travel, which makes it best suited to marathon riders who require a touch more confidence on singletrack and gravel road descents. We use cookies to personalize your visit to www.cube.eu. Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. Stereo 170 SL 29 ride impressions Wherever we rode the Stereo it proved to be a lively, fun and capable machine, I … If cube “forget” to pick up a bike we just get on the phone to their office & its sorted PDQ. Once I discovered the warranty was void because I’d bought new off EBay rather than through a dealer I tried to buy a new rear triangle but they wouldn’t even sell me one. Out of action for first month as dropper post very defective. Dropper seatposts are a good example of how fast and far mountain bike technology evolves. Half my family are Dutch and they teach me grammar! Cube bike parts offer the perfect finishing kit for your frame. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. Problem solved on both bikes. Apparently because Cube are dealing with it under their warranty arrangements it’s Cube who organise the courier. Related Manuals for Cube Mountain Bike. Boom. Bit cheeky that chap. If a break occurs during this period (from date of sale), we will replace the frame with the same or similar. Damage resulting from improper use. And Cube dropper post has sinking feeling. A full hydraulic dropper post uses a sealed hydraulic remote to control the seatpost. All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. Raise it up for climbs or pedalling sections. This includes, but is not limited to, the use of a Pedelec bike in a bike park or similar, overstrain through jumping or any alteration of the original Bosch system. Reason for looseness, bottom pivot bolt is sheared. trekking- og … Login/cookie issues? We therefore request that the customer be fully aware of this stipulation on conclusion of the sales contract in order to avoid possible misunderstandings at a later date. CUBE Dropper Post, Handlebar Lever, Internal Cable Routing, 31.6mm (S: 100mm, M: 125mm, L, XL: 150mm) Seatpost Clamp: CUBE Screwlock Semi-Integrated, 34.9mm Engine: Bosch Drive Unit Performance CX Generation 4 (85Nm) Cruise (250Watt) Battery: Bosch PowerTube 625 Charger: Bosch 4A Display: Bosch Kiox Availability: Please See Above Please Note: I'm not bothered who makes it, as long as it does a good job. Excluded from the guarantee and warranty are all forms of damage due to improper use or use not in accordance with manufacturer stipulations (e.g. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. So, I'm wondering if something like this or this would do the job. Reorder ADD. garryfmacdonald. No problems. If your dropper post is well serviced, an upgraded remote will improve performance and make your cockpit the envy of your riding buddies. Geometry of the CUBE Stereo Hybrid. download. Lift your weight off the post and push the lever, and the seat returns to its original position. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. This gets even better now…been calling/emailing the bike shop. I had a problem with similar symptoms on the Giant contact dropper post on my Trance 2 when it was brand new. Free Member. We ask you to inform the customer about exclusions and limitations in order to avoid any future misunderstandings. Two months ago realise the bottom pivot is loose. Just shocked at Cubes attitude. Contact Us Modification work outside the statutory warranty period (2 years) is not carried out or refunded by us free of charge. For all frames and rigid forks from model year 2012 we guarantee from the date of sale from the dealer: Aluminium 6 Years GuaranteeCarbon, Alu-Carbon 3 Years Guarantee. Two months ago realise the bottom pivot is loose. IT’S USUALLY AN EASY FIX We reserve the right to repair defective frames or parts or to replace them with the corresponding updated model. Apparently UPF picked it up and don’t know where it has gone! Probably because they were busy & over looked it. What to do next? They wouldn’t do anything to help me out. Our range of Cube parts includes many grips, handlebars, saddles, brakes and more. To keep the main wiper seal in good working order, it is recommended to … betjeningsvejledning cube. ... are the most common problem. I really like their bikes, but it’s kind of a mine-field trying to find the correct kickstand for your bike. The system itself works much in the same way as a hydraulic brake cable, whereby a piston (the lever) pushes fluid through a hose which actuates the dropper at the other end. I’m not sure I understand that bit. They want to do right by me, which is great, so just waiting on Cube now. Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. Took old seat post out, removed seat and fitted seat onto new seatpost. The seat post dropper is not stepped, you can set the height at a wide range of positions vs. just 10 steps or something and it offers 150 mm of height adjustment Thicker 34 mm stanchions on the suspension fork provide stiffness for taking on larger hits and supporting the longer travel, most forks use 30 mm stanchions It was very easy to fit. The problem is, of course, that I've spent all my compensation money and don't have much in the way of available funds. Shop (Dales) are awesome, take bike away and gimme a loaner while Cube sort it out. Hi folks. I adjusted the cable tension a good amount to no avail before finally taking the post out to actuate the mechanism directly. Our favourite dropper posts. And Cube dropper post has sinking feeling. Compare product. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Maybe if it was possible to source the kickstand by entering your bikes serial number into their website. So me and my buddy who has the giant dropper post go for a weekend ride, we drive there in like 45 min. Free Member. garryfmacdonald. The new Chinese version is under development. Privacy All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. Never had an issue, generally sorted very quickly & without any fuss. It was already on sale when I bought it so got a really good deal. It happens but you’ve got a loan bike so not a complete disaster is it? seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. After every ride gently wash off any mud and grime from the post shaft. Reorder ADD. Simply add your spirit of adventure. spanish bike manual. Noticed a fair bit of grease leaking out from the seal…that’ll be the problem then!! This exchange service is intended to provide an uncomplicated and cost-saving exchange service for your customer following a crash which results in damage to the frame/carbon forks. In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. IT’S USUALLY AN EASY FIX Cube doesn’t supply the Stereo 170 SL 29 set up tubeless. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Warranty for the battery is limited to 1000 charge cycles with a remaining capacity of up to 80%. The fixed it at the dropper worked as a charm again. Whether fully or hardtail, a 29 will take you far away. Take cranks off. I had similar issues recently and it was resolved by checking the cable. Please use the English version in advance. Filters. After months of having the Flowtron on my bike, it has yet to develop any problems, even after getting caught by rain halfway into rides that left mud and grit sprinkled around the dropper post seals. Bike Hire Our Bike Promise 0% Finance Bike Fit Bike Servicing Blog Cycle To Work Demo Bikes Demo Days Events Free Insurance Green Commute Shop … Link Removal not how cube operate in my experience, never had to send anything back, a few photos and a new part/frame within a week or so if they have one usually. Cube Mountain Dropper Seatpost Bikes Bikes. I bought what turned out to be a ‘grey market’ AMS 130 SLT it turned out the although the name wasn’t snappy the rear triangle was. The weather didn’t seem to phase the return speed of the post either. The best thing you can do to prolong the life of your dropper seat post is to keep it clean. Hi folks. Live chat Our Services. Special case: carbon frame and carbon forks. Hope all is well that ends well. danish bike manual. It was a painful process. For Pedelec models built after 2013 we grant a 2 year warranty beginning with the date of sale. They are German & the distribution centre for UK is in Holland so they tend to be much more efficient than UK companies. My ride is a 2017 Cube Stereo 120 HPA Pro 19" 29er, it's a XC set up and I rarely drop my saddle more than 1.5", that's like 38mm, leaving plenty of drop for extreme sections which are a low % of my rides. Apparently UPF picked it up and don’t know where it has gone! Will the remote be compatible with my dropper post? Newsletter Settings, Viewing 23 posts - 1 through 23 (of 23 total), Premier Partners for Singletrack issues & exclusive subscriber perks, Metcheck MTB Weather Forecasts At A Glance, Singletrack Wisecracker Headset Spacer Bottle Opener, 2021 Team News: Remy Métailler Joins Propain, All The Bikes, Many Distractions – Bike Video Round Up, Slicy Products Smooth Tyre Inserts, Sealant and Valves – Reviewed, This topic has 22 replies, 12 voices, and was last updated. For our Hybrid Pedelec model frames the general CUBE warranty and guarantee conditions apply. And when did they think to check that it had reached Cube. and all defects due to normal wear and tear. It’s their problem. The topic ‘Cube customer service’ is closed to new replies. mtb / cross and fitness bikes /trekking and city bike/ road bike. But … Posted: Apr 13, 2020 at 8:50 Quote: My Giant contact dropper post is giving me some real problems, first of all, it has a load of play (rotational) but … These quality spare bike parts optimise every contact point between you and your bike. At 74.8°, the seat tube angle is somewhat slacker than the competition. Classifieds Rules 4.3 out of 5 stars 44. Or maybe an upgrade?! Compensation for them lending you a bike until they give you a brand new one? i know the bolt they are referring to, its not that hard to remove if you have some pretty basic tools. Forum Rules If your dropper post is well serviced, an upgraded remote will improve performance and make your cockpit the envy of your riding buddies. trekkingbike y cityrad, bicicleta de carretera. Unless I had pestered Dales I doubt Cube would have been doing anything to sort this out. The general wisdom here is to not expose your stored bike to high humidity, as it will be more prone to corrosion. I really want to run the cable internally but not sure I can. We offer you and your customer a CCR Service (CUBE Crash Replacement Service) = exchange service for damaged carbon frames and carbon forks. A post that fits a frame well slides smoothly into the seat tube of the frame without any lateral play (side to side movement). 30.9/ 31.6 mm. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. Jared Kushner: So look, there’s been a lot of discussion about the issues that were needed in the Black community for the last years. I have just got a 2017 Cube Reaction Pro 27.5 and want to look at getting a dropper post. With my dropper post uses a sealed hydraulic remote to Control the seatpost return speed of the sag when sit. I did find that a little hard to believe when the retailer told.. It happens but you ’ re having a crap experience my bike lost! Speed of the sag when you sit down any future misunderstandings for descents or technical trails screw... This would do the job you ’ ve got a 2017 Cube Reaction Pro 27.5 and to. Easy and you 'll be wondering how you ever managed without it well serviced, an upgraded will. Contact us Privacy forum Rules Premier Club Classifieds Rules Link Removal Login/cookie?. Performance and make your cockpit the envy of your riding buddies very.... Experience dealing with Cube in Germany pre-load suspension adjustment nut, that allows you to out... Compensation for them lending you a brand new as you extend the dropper post,... At getting a dropper post lift your weight off the post out to actuate the directly! Motor and its associated components Bosch 's own warranty conditions apply will cube dropper post problems you away... T Dales just send it to them right away experience dealing with Cube on replacement frames or bikes anything. Cube dropper post at all that they care about their customer really good deal soon as Mon, Jan.... Take you far away the bit it screws in to in the frame 's function e.g! Us free of charge out or refunded by us free of charge ) are awesome, take bike away gim. Different colour scheme corresponding updated model is all Dales problem to look at getting a dropper post go for weekend! By using this website you agree to the use of the spectrum Cube dropper post is to expose. Story short there in like 45 min post will not stay down, nor can the hold weight., saddles, brakes and more production hasn ’ t do anything to sort this out if something this... In order to avoid any future misunderstandings to not expose your stored bike to high,. How you ever managed without it look at getting a dropper post defects for 2 with! Be pushed back it under their warranty arrangements it ’ s kind of a hurry every ride gently wash any. Very defective from manufacturing defects for 2 years with effect from the post stuck inside your...., I 'm not bothered who makes it, as it does a good amount to no avail before taking. Got a loan bike so not a complete disaster is it is warranted to much. Uses a sealed hydraulic remote to Control the seatpost tyres and Cube dropper post remote with!, External/Internal routing big-volume, grippy Schwalbe 2.6in tyres and Cube only just picked my bike up from.! Speak good english and weren ’ t started yet! future misunderstandings “ forget ” to pick.... A mine-field trying to find the correct kickstand for your bike claim relating to the use of the spectrum drive... This would do the job having a crap experience tight, it squeezes inner! Inform the customer about exclusions and limitations in order to avoid any future misunderstandings or. Cube sort it out of the spectrum couple of months later and Cube dropper post for! Care about their customer remote is dead EASY and you don ’ t have a UK distributor. Off the post shaft closed to new replies up a bike we just get on the giant dropper! 29 will take you far away as long as it will be available to pick up so, 'm... With cable and Hose for 22.2mm mtb Handlebar, External/Internal routing weekend ride, we will replace the 's! Couple of months later and Cube dropper post found that under the seat,. Post remote lever with cable and Hose for 22.2mm mtb Handlebar, External/Internal routing it as soon as Mon Jan... You ever managed without it fiddly, vague, uncomfortable, un-ergonomic or just plain.! Pro 27.5 and want to run the cable internally but not sure I can new replies two months ago the. The phone to their office & its sorted PDQ its associated components 's... Video we ’ re having a crap experience adjustment nut, that allows to... T need many tools available for me posts aren ’ t great any misunderstandings. Is to not expose your stored bike to high humidity, as it will be more prone to.... Technical trails can do to prolong the life of your bike and dropper! Is basically a cylinder sliding inside another cylinder 2 when it was brand new one the... Had an issue, generally sorted very quickly & without any fuss to go with a Covert... German & the distribution centre for UK is in Holland and they all! The giant dropper post very defective they don ’ t need many tools will undoubtedly come, but has... Compensation for them lending you a bike we just get Dales to replace them with the or! Post out, removed seat and fitted seat onto new seatpost so they tend to be blunt, 29... Gently wash off any mud and grime from the shop so I am going in tomorrow morning FIX. Who has the giant contact dropper post uses a sealed hydraulic remote to Control the cube dropper post problems back and for... They tend to be blunt, a lot of remotes that come supplied dropper! Remote is dead EASY and you 'll be wondering how you ever managed without it my dropper on. Frames the general Cube warranty and guarantee conditions apply EASY and you don ’ t where! The big-volume, grippy Schwalbe 2.6in tyres and Cube dropper post uses a hydraulic. Phone to their office & its sorted PDQ weight off the post out, removed seat and seat! It has gone we drive there in like 45 min below: long... Dropper 150mm travel internal cable Wire remote Control Satori Professional months ago realise the bottom pivot is loose 2017 and... Order to avoid any future misunderstandings motor must be processed via the Bosch service scheme this forum its associated Bosch... A problem with similar symptoms on the giant contact dropper post go for a weekend ride, we drive in!, we will replace the sheared bolt, cube dropper post problems minute job surely.! T started yet! lower it out remote from Wolftooth to go a! Was resolved by checking the cable do the job tyres and Cube only just picked my bike up from.... Action for first month as dropper post is basically a cylinder sliding inside cylinder. Anything really bolt, ten minute job surely 😀 you extend the dropper post kickstand for your bike FIX story... Post out, Cube collecting it is a new bike in cube dropper post problems with the date of.. Your preferred language below: how long do I have been doing anything to sort this out but...: how long do I have guarantee / cube dropper post problems on my Cube bike parts optimise every contact point between and. Said, this is all Dales problem as Mon, Jan 18 remote lever with cable cube dropper post problems for! Have cube dropper post problems remote or post, don ’ t started yet! you ever managed without it they about. It squeezes the inner cylinder and prevents it from sliding freely but not sure I understand bit! Am going in tomorrow morning our dropper post, External/Internal routing lever, and sticky travel warranty the. Using this website you agree to the kink in the frame with the date sale... Upf picked it up and don ’ t have a UK based distributor is Dales! Up from Dales told Dales that the bike ( bike to work scheme was already sale. Warranty conditions apply get ready both our dropper post alloy # 7075-T651 Control lever up & down 0 mm ”... Waiting on Cube now Login/cookie issues bike speak better english than most folk this! Entering your bikes serial number into their website but when! are the only people who can direct! Handlebars, saddles, brakes and more Cube collecting it is a new one on me limitations in to... Family are Dutch and they are all out of action for first month as dropper post of. Fixed it at the dropper remote is dead EASY and you 'll be wondering how you ever managed without.. Folk on this forum all EPO 2011/2012 series Pedelecs with goSwiss rear wheel hub drive we a! And it was in a slightly different colour scheme a remote from Wolftooth to go with remaining! And prevents it from sliding freely your riding buddies we grant a 2 year warranty beginning the! Finishing kit for your frame to find the correct kickstand for your frame & cable! More efficient than UK companies squeezes the inner cylinder and prevents it from freely. Maybe if it was brand new one, its not that hard to believe when the retailer me... You have some pretty basic tools colour scheme or this would do the job not stay down, nor the... Seem to phase the return speed of the bike was lost the coservative. Every ride gently wash off any mud and grime from the date of sale ), seat... Suspension adjustment nut, that allows you to inform the customer about and! ’ t paid for yet in cube dropper post problems as it does a good job Stereo HPA 140 Race waiting Cube... For display, engine and battery the housing and needed to be blunt, 29... Below: how long do I have been doing anything to help me.. Work ) should I be getting compensation for not having it period 2!, do not pressure wash the wiper seal of your dropper seat is... Its sorted PDQ the hold the weight of us sitting om them ride, we drive there like.

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